Moana Casino Terms and Conditions

Welcome to Moana Casino. By accessing and using our website at Moana Casino.com, you agree to be bound by these Terms and Conditions in their entirety. We ask that you read this document carefully before registering an account or placing any bets. At Moana Casino, we are committed to providing a fair, transparent, and secure gaming environment for all our players. If you do not agree with any part of these terms, you must not use our services.

1. About Us

Moana Casino is held and operated by Famagousta B.V., a company registered in Curaçao with the Commercial Register of Curaçao No. 152449, with its registered address at Schout Bij Nacht Doormanweg 40, Curaçao. We are licensed by the Curaçao Gaming Control Board to offer games of chance under license number OGL/2023/155/0098, in accordance with the National Ordinance on Games of Chance (Landsverordening op de kansspelen, P.B. 2024, no. 157). Our payment processing services are provided by Fodenmacko Trading Co. Limited (reg. nr. HE309248), with a registered address at Lefkonos 22, 2nd floor, Strovolos 2064, Nicosia, Cyprus.

2. Acceptance of Terms

At Moana Casino, we require all players to agree to these Terms and Conditions as a condition of using our platform. By creating an account, you confirm that:

• You are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
• You are legally permitted to participate in online gambling in your country of residence
• You are not accessing our services from a restricted territory
• All information you provide to us is accurate and truthful
• You are acting on your own behalf and not as an agent for any third party

Underage gambling is strictly forbidden on our platform, and we take all necessary steps to prevent minors from accessing our services. Underage gambling is an offence.

3. Account Registration and Verification

3.1 Creating an Account

To access Moana Casino online, you must complete our registration process. Each player is permitted to hold only one account. We reserve the right to close any duplicate accounts and void any winnings associated with them. When you complete the Moana Casino login process for the first time, you accept full responsibility for maintaining the confidentiality of your login credentials.

3.2 KYC Verification

We are required by law to verify the identity of all players before processing withdrawals. At Moana Casino, our Know Your Customer (KYC) process may require you to submit:

• A government-issued photo ID (passport, national ID card, or driving licence)
• Proof of address (utility bill or bank statement dated within the last three months)
• Proof of payment method used
• Additional documentation as required by our compliance team

We may suspend your account or withhold funds until verification is successfully completed. Your first withdrawal at Moana Casino may take longer due to the KYC process.

4. Deposits and Withdrawals

4.1 Deposits

We accept a variety of payment methods at Moana Casino, including bank transfers and multiple local banking options. The minimum deposit amount is €25, and the maximum deposit per transaction is €15,000. We support multiple currencies including EUR, USD, AUD, CAD, NOK, GBP, RUB, NZD, JPY, and BRL.

4.2 Withdrawals

At Moana Casino, we process withdrawal requests within up to 24 hours pending time. Cryptocurrency and e-wallet withdrawals are typically completed within 0–24 hours, while bank transfers may take up to 48 hours. Our withdrawal limits are as follows:

• Minimum withdrawal: €50
• Maximum daily withdrawal: €5,000
• Maximum monthly withdrawal: €25,000 per calendar month

If you win more than €30,000, we reserve the right to divide the payout into monthly instalments until the full amount has been paid. Daily withdrawal limits are subject to your payment method, verification status, account history, risk assessment, applicable payment provider restrictions, and loyalty status. If the amount to be withdrawn exceeds the applicable limits, the remaining funds will be returned to your account to be withdrawn on subsequent days or in the following months.

5. Bonuses and Promotions

Our Moana Casino bonus code and promo code offers are subject to specific terms. We provide a Welcome Casino Package offering up to €1,500 and 500 Free Spins across your first three deposits. The following general bonus rules apply at Moana Casino:

• Only one bonus is permitted per person, account, IP address, household, phone number, and payment method
• The minimum deposit to qualify for any bonus offer is €25
• Free spins are credited on the slot "Big Bass Splash" at a value of €0.10 per spin
• Bonuses must be selected from the drop-down menu at the time of deposit
• All promotional offers are subject to specific wagering requirements detailed in the individual promotion terms
• We reserve the right to modify, suspend, or cancel any promotion at any time

We also offer sports betting bonuses, weekly reload offers, cashback promotions, free spin rewards, and tournament prizes. All bonuses and promotional funds are subject to full wagering requirements before withdrawal.

6. Responsible Gambling

At Moana Casino, we take responsible gambling seriously. Gambling can be addictive, and we urge all our players to play responsibly. We provide tools to help you manage your gaming activity, including deposit limits, session time limits, self-exclusion options, and reality checks. If you feel that gambling is negatively affecting your life, we strongly encourage you to contact our support team or reach out to a professional gambling support organisation.

7. Prohibited Activities

We strictly prohibit the following activities on our platform:

• Using automated software, bots, or any artificial means to interact with our games
• Engaging in fraudulent, collusive, or dishonest behaviour
• Attempting to exploit errors, glitches, or technical malfunctions
• Money laundering or any form of financial fraud
• Opening accounts on behalf of third parties
• Accessing our services from restricted territories

We reserve the right to close any account and void all winnings if we detect any prohibited activity. We may also report such activity to the relevant authorities.

8. Intellectual Property

All content on the Moana Casino website, including our Moana Casino logo, graphics, text, software, and game content, is owned by or licensed to us. You may not reproduce, distribute, or create derivative works from any of our intellectual property without our prior written consent.

9. Privacy and Data Protection

We collect and process your personal data in accordance with our Privacy Policy. At Moana Casino online, we are committed to protecting your personal information and handling it responsibly. By using our services, you consent to our data practices as outlined in our full Privacy Policy available on our website.

10. Limitation of Liability

We provide our services on an "as is" basis. To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of Moana Casino services. Our total liability to you for any claim shall not exceed the total amount deposited by you in the three months preceding the claim.

11. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the updated terms. We recommend that you review this page regularly.

12. Contact Us

If you have any questions about these Terms and Conditions, our team is available 24/7. You can reach us via live chat directly on our website or by emailing us at support@Moana Casino.com. At Moana Casino, we are always here to assist you and ensure your experience with us is safe, fair, and enjoyable.